Dental Information

Most Dental Assistants work hard to ensure the best quality treatment available to all patients. If a Dental Assistant feels a patient may file a complaint, it is important to write down as much information as possible. Also document any verbal interactions and who all was present to observe the incident. This information will be very useful to you and to the State Dental Board. The Dental Board works hard to resolve the issue as quickly as possible. Generally, the dental facility is given a specific time frame to have their response back to the State Dental Board. Once the response is received and reviewed, the Dental Board will compare the information to that on the complaint. From there, a course of action will be mapped out. This generally involved conducting interviews of all parties present during the incident. If the Dental Assistant is found to be in violation of dental laws, the Dental Board will issue a reprimand. This will depend on the state guidelines as well as the violation. The Dental Board is not allowed to require monetary compensation. If the individual filing the complaint want to be compensated in that manner, they will need to file a civil suit with their local judicial system. Dental Assistants who find themselves in the middle of a complaint issue with the Dental Board are likely to experience anxiety and fear. However, if they feel the Dental Assistant is in violation of dental regulations they may terminate the individual, leaving them to pay for their own defense. It is the responsibility of the Dental Assistant to follow all policies and procedures correctly. If you have any doubt, take the time to have everything explained to you. Making sure you follow policies and procedures will ensure that you have a good chance of winning such complaints upon a complete review and investigation by the Dental Board.

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Most Dental Assistants work hard to ensure the best quality treatment available to all patients. If a Dental Assistant feels a patient may file a complaint, it is important to write down as much information as possible. Also document any verbal interactions and who all was present to observe the incident. This information will be very useful to you and to the State Dental Board. The Dental Board works hard to resolve the issue as quickly as possible. Generally, the dental facility is given a specific time frame to have their response back to the State Dental Board. Once the response is received and reviewed, the Dental Board will compare the information to that on the complaint. From there, a course of action will be mapped out. This generally involved conducting interviews of all parties present during the incident. If the Dental Assistant is found to be in violation of dental laws, the Dental Board will issue a reprimand. This will depend on the state guidelines as well as the violation. The Dental Board is not allowed to require monetary compensation. If the individual filing the complaint want to be compensated in that manner, they will need to file a civil suit with their local judicial system. Dental Assistants who find themselves in the middle of a complaint issue with the Dental Board are likely to experience anxiety and fear. However, if they feel the Dental Assistant is in violation of dental regulations they may terminate the individual, leaving them to pay for their own defense. It is the responsibility of the Dental Assistant to follow all policies and procedures correctly. If you have any doubt, take the time to have everything explained to you. Making sure you follow policies and procedures will ensure that you have a good chance of winning such complaints upon a complete review and investigation by the Dental Board.